Cancellation policy

CANCELLATION

We always recommend that you take out good travel insurance.

It may happen that the holiday has to be canceled due to unforeseen circumstances. In this case, the booker or his/her deputy must notify this In Writing or by telephone. In most cases there are costs associated with a cancellation or change.

Cancellations are only accepted in writing or by e-mail stating your reservation number. If the reservation agreement is cancelled, the following cancellation costs will be charged:

•UP TO 8 WEEKS BEFORE ARRIVAL 50% of the total amount of the stay.

•6-8 WEEKS BEFORE ARRIVAL 75% of the total amount of the stay.

•4-6 WEEKS BEFORE ARRIVAL 85% of the total amount of the stay.

•0-4 WEEKS BEFORE ARRIVAL 100% of the total amount of the stay. In the event of a no show, the full amount of the stay is due We recommend that you take out a good cancellation and travel insurance.

Cancellation by Finca Bilou:

In the event of force majeure, both permanent and temporary, Finca Bilou is entitled to cancel the agreement in whole or in part dissolve or temporarily suspend it, without the guest being able to claim compliance and/or compensation. below Force majeure includes, but is not limited to: danger of war, war, insurrection, strikes, boycott, disruptions in the energy circuit, in traffic or transport, government measures, scarcity of raw materials, natural disasters and more all circumstances, extraordinary weather conditions, death of one of the owners or close relatives, etc., including full or partial compliance with the agreement cannot reasonably and fairly be required of the accommodation. This also applies in the event of business termination and/or sale of the real estate.

Modify: When a guest wants to change an agreement, this can be done up to 30 days before arrival. The booking may not be cheaper than the original booking after modification. Change costs may be charged for these changes.

Instead statement: If the reservation is transferred entirely to a third party, the booker must indicate this in writing to Finca Bilou. Change costs are charged for these changes. Amounts already paid shall be deemed to have been paid by the acquiring party. The transferring and acquiring parties must arrange this between themselves