Privacy statement

“Guests value their privacy and we understand that like no other!”

We treat your personal data entered by you as we want our personal data to be treated with respect and will therefore not sell your personal data to third parties. We only use your personal data for the purpose for which you provided it and in accordance with the General Data Protection Regulation (GDPR).

We collect the data that we ask you to fill in if you:

  1. make a booking via our website or via another booking platform with which we are affiliated (, Micazu, Tui, VRBO, Air bnb)
  2. for booking confirmation
  3. for our internal administration
  4. for data processing center “Direccion General de la Guardia Civil”. Legally required in Spain!

When processing personal data, we comply with the requirements set by the Personal Data Protection Act (Wbp) & AVG: 1) we state what we use the data for 2) we only ask for personal data that is necessary 3) we do everything to protect your data 4) we do not give your data to third parties 5) the data is kept as long as this is set/required by law in Spain 6)If you want to view, change, remove or take your data, please send such a request to the following email address:

If you do not agree with how we handle your data, you have the right to file a complaint with the Dutch Data Protection Authority.

Once you make a booking via our website or contacted us by submitting the contact form available on our website, you provided us with your personal data. Before completing your booking, we will advise you of our privacy policy.  

The information we ask for when making a booking via our website is:

  1. First and last name
  2. address, zip code and place of residence
  3. phone number
  4. e-mail address Purposes: the above data is used to send a quotation, pro-forma, confirmation and/or final invoice. Your telephone number will be used to be able to contact you in case of last minute changes, calamities and the like regarding your stay.

The data entered for a booking is stored in our booking system Mytourist hotel software. Mytourist processes personal data of our customers. This processing in the Mytourist system is laid down in a processing agreement. which, among other things, determines the type of personal data, the categories, the nature, the purpose and the duration of the processing, as well as the rights and obligations of Finca Bilou.

The information above is used to send a quotation, pro forma, confirmation and/or a final invoice. Your telephone number will be used to contact you in case of last minute. 

The information we ask for when filling out our contact form is your name and e-mail address. Purposes: to be able to reply to the contact request. The data used for this is stored in our e-mail system:

If you don't want to receive e-mail from us in the future after receiving the answer, you can always unsubscribe with one click on a link. You will find the link at the bottom of every email. Or you can simply contact us. Your email will then be immediately removed from our database and will not be saved.

Retention period of personal data: We keep the personal data of your booking for the duration of your paid stay or longer if we are legally obliged to do so. If you do not make a booking with us and you fill in your personal data on the contact form on our website ( or if you send us an e-mail, we will keep your data for 3 months in order to answer your question completely and correctly.  We can keep your data longer if we are legally obliged to do so. If you want to view, change, delete or take your data with you, send an email to:

If you a redirected to a third-party website from our website

We do not provide personal data to third parties. This doesn’t apply to third party websites that are directly connected to via web links. We can’t guarantee that these third party linked sites properly manage your personal data. We highly recommend you read the privacy policies on these third-party websites before using the Fincabilou website.

WIFI At Finca Bilou WIFI is free to use, it is protected with a password. It is up to each individual whether or not to use this.

Google Analytics We use Google Analytics to understand how visitors to our website use We have accepted the processing agreement of Google for this. We do not allow Google to use information from Analytics for other Google services and we anonymize your IP address. Google is located in the United States and is a Privacy Shield member, in other words the transfer of personal data is permitted under EU privacy legislation.

The enclosed steps have been followed for this: manual_privacy-friendly_settings_google_analytics_Mar_2018.pdf

Security: We take security measures to reduce misuse and unauthorized access to personal data. We use secure connections (Secure Sockets Layer or SSL) to encrypt all information that goes from you to our website.

Changes to this privacy statement: we reserve the right to change this statement. We therefore recommend that you check this statement regularly to keep abreast of the latest changes.

Our contact information:

Finca Bilou Birgitta Schuijt Pla.del Carral 31 03569 Aigues Alicante , Spain T: +34679126378                                 E: